I tried emailing Gardena as they also value their customers so much that calling them for help/./support/guidance is not available. Seems they put customers as their first priority. NOT!!

I’ve finally been able to register the device with Gardena. They had told me I needed to work with a distributor in my region. Problem is no one sells Gardena outside of Amazon here in the USa so there’s no one to turn to. The folks at Grooves Land are trying to help but we’re at an impasse. I provided model and serial numbers and some other number. They want/need a security code. She said press number nine and it will give the 12 didnt security code. The Sileno Maximo doesn’t have a display. Doesn’t have a number pad. It has 4 buttons arranged in a diamond shape and your set a pin based on a pattern. Not a number like your bank card.

I’m at witts end. Over $800 and I have nothing more than a paperweight. If this is how Gardena values it’s customers I hope they never really come to the United States. And if this is how I’ll continue to be treated, I will post this everywhere so anyone in the USA knows to but another products like Worx Landroid or Husqvarna or robomow or hell a pair of scissors would be better cutting a 1 acre lawn than going through this.

So what can I do? I need guidance, suggestions, phone numbers. Anything to get this working.